About U-Analyze

U-Analyze is a speech analytics system that provides the functionality for contact centers to successfully drive critical business goals by analyzing existing speech data to build statistically strong customer response function models and enrich it with ongoing data to predict outcomes and prescribe likely successful customer engagement process.

With the speech analytics system, you can perform the following:

  • Enhance Consumer Experience and increase Customer Satisfaction

  • Train Call Agents

  • Identify potential opportunities for revenue generation

  • Manage risks and compliance

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